Emily

In May, we along with five neighbours signed with Doing It All to have fencing installed. On May 26, they came by to dig the holes and install the fence posts. I called mid-June and DIA noted that they were waiting on the supplier for the fencing and that it should be about a week. They did not return until the first week of July to install the actual fencing. The install was done in a day for a half of the houses. I was not impressed seeing a staff member being lazy and tossing a fence component over the newly installed fence into the neighbouring yard and flattening the shrubbery. While the actual work was done 4/5, the lack of customer service and follow-up with the customer is disheartening. Unfortunately this contractor was found by one of the neighbours who apparently didn't do their homework on the contractor. Hopefully, it's not one of the last two homes who are still waiting for their fences to be installed. With the other negative reviews on this site, it's not surprising that DIA isn't claiming this page as their business and working to improve on customer service. If customer service is important to you, then go with another contractor who wants your business and will work for it. DIA is quick to take the deposit and quick to collect on payment, but otherwise not quick to do the work or contact you to address delays or concerns.

Movers were half an hour early and the concierge was strict about the time for putting the elevator on service. Mover accommodated this by commencing billing 15 mins prior to start time. Movers had good energy and enthusiasm for the job. Always nice to see. Receptionist was always nice, professional and answered all my questions. Greatly appreciated.

I literally contacted and got quotes from some twenty-odd companies and decided to go with RoadRunners Moving & Storage. They responded promptly, gave me a no-nonsense quote and answered all my questions. They made the move-out and move-in easy and unstressful. It's great to be able to deal directly with the owner, who obviously cares about the service provided and client satisfaction. Will definitely use again with no hesitation.