Reviews

10/10

After some basement renovations of my 100 year old Victorian house I realized I had serious water leakage problems at different locations within the basement. I contacted Tornado Plumbing as per very positive reviews on Homestars to provide an assessment of the work needed. After careful inspection of my house Serghiy (Sergey) provided his assessment where a number of issues were apparent. 1) the whole side of the house next to the neighbours needed to be done, 2) a backyard portion containing interlocking stone needed to be done, 3) a previously installed 0.33 horse power sump pump section needed to be incorporated, and 4) waterproofing of a basement room from the inside as there was an add-on section of the house lacking a foundation was required. Serghiy provided a solution where the whole basement (house) would be waterproofed with surrounding weeping tiles connecting to the previously installed sump pump location with a 0.5 horse power upgraded sump pump. This assessment was similar to another contractor’s proposal however the price was by far more reasonable. The job was completed within record time where they worked on a Saturday – despite finding a 1.5 meter granite rock at the foundation of the house that could not be removed – so that added waterproof lining had to encapsulate the rock. Despite the extra work and material, the quoted price was maintained. The interlocking stone was replaced exactly as it was and the site was cleaned up completely after the work was completed. The result was a very pleased customer who highly recommends Tornado Plumbing.

Approximate cost of services:
$10,000.00
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Company Response

Thanks for your kind words and generous review. In our days working various contracts for our clients from waterproofing, drainage, plumbing installations and more, homes such as yours provide some of the most rewarding and satisfying experiences; thank you for the honour and pleasure of this duty. Having honed our skills in our near decade of operation, we have developed a keen eye for preemptive analysis of our clients' plumbing needs so that our solutions are more creative, comprehensive, concise and majority of the time more cost effective than a surprisingly high number of companies right now. Tornado Plumbing is committed to fair pricing and professionalism, we are always pleased to be better priced than the competition because it's not a race to the bottom with price but a race to the top in quality of work and fairness in pricing.

10/10

Brad replaced the expansion tank in our downtown house on very short notice, after I gave him the model number of the old tank he came with the replacement tank. This was done in record time and Brad checked to make sure the pressures were appropriate. I highly recommend Grizzly Plumbing

Approximate cost of services:
$300.00
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Company Response

Thank you so much for your review! We are glad Brad was able to assist with accuracy and efficiency!
We hope to work with you again in the future!
Happy New Year!
The Grizzly Team

10/10

I had Clean House come and perform a deep clean of a 2 bedroom basement apartment in a 100 year old Victorian house that had not been properly cleaned for about 5 years. Not only were there spiderwebs and other debris underneath cupboards, the toilet and shower area was in such bad shape that it was repulsive. The kitchen and the bedrooms were not much better. Alex and his team came while I was at work and spent over 4 hours to transform the basement apartment into a hygienic livable space that was absolutely amazing. Floors, cupboards, fridge, stove, sinks, tables, toilet, shower etc... everything was spotless. The basement apartment had a fresh odor of cleanliness, after coming home from work to inspect the place. I have hired a few cleaners in the past but Alex and his team proved to be clearly superior to anything utilized previously. Given the result I felt the price was very reasonable. Needless to say I will use Clean House again for any future deep cleaning jobs. Walter

Approximate cost of services:
$540.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Dear Walter
Thank you very much for kind words. Thank you for your business. Hope see you again!
Sincerely Alex

10/10

We embarked on a major kitchen renovation in a 100 year old Victorian house. The job involved changing the water heated radiator to a size that fit our design, introducing a new gas-line for our planned gas cook top stove, running a copper water line underneath the floor for the new fridge to supply water and ice, to then ultimately connect the new gas cook top, connect the sink faucet and dishwasher and water connection to the fridge after the tiled floor, kitchen cabinetry and quartz tops were completed. As the project went through a few stages, Hoerner was there to advise and walk me through all the potential issues and solutions. Particularly helpful was Brad, who was instrumental in suggesting getting a second hand radiator from Addison's Inc. - an antique plumbing and fixture supplier in downtown Toronto - as well as providing me with his direct contact information, which was very helpful as we were away during some of the renovation stages. I also commend other members of the Hoerner team including Michael, Jason, Calvin, Mike and of course Andrew the owner and Tracey who coordinated all the appointments with efficient email reminders and details about the on site visits. All in all this was an excellent plumbing and gas heating service that I first found on HomeStars, and will certainly use again for any potential future service needs.

Approximate cost of services:
$4,300.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Walter
Oh thank you so much...Awesome feedback. It is a pleasure to work with clients like you.
The technicians so much appreciate the feedback. Thanks so much for taking the time out of your busy day to write this. Best Tracey

10/10

This is the third time I have called upon High Tech Appliance Service, clearly an indication that I am extremely satisfied with their service. The first occasion involved the repair of 2 dryers that were not supplying heat in 2 separate rental units of my house. Atiar fixed both in record time even having to replace the heating coil on a very old model dryer. The second occasion involved a tenant claiming the washer was not working. Atiar confirmed that the washer was working perfectly well and that the problem was an overloaded washing machine, therefore I only had to pay for the $60 service call which I felt was very fair. The most recent call involved a Frigidair fridge that was leaking water on to the first shelf which Atiar diagnosed immediately and indicated that it needed a new cold control and timing device - all of which were immediately available. Considering that this was a large fridge it was well worth replacing the parts. Importantly, Atiar was very responsive to my calls offering his service the same or next day. In summary High Tech Appliance Service is an excellent service that I would recommend to anyone, where the owner Atiar is honest, efficient (everything was repaired right then and there) and very knowledgeable of repairing all types of household appliances at a very reasonable cost.

Approximate cost of services:
$300.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a great review. We are glad that you are happy with our service. We always care about our clients satisfactions. Greatly appreciate.

10/10

The Gas Guys installed a gas line from the gas source coming to our Victorian house, running it underneath the first floor veranda, up to the second floor veranda where the BBQ is located. The work was done expertly with the line firmly affixed along the brick wall. Due to eavesdrops and other obstructions the pipes were being custom made on site to fit perfectly - including a final paint coat. George also placed a T junction for a future gas stove to be placed in our kitchen. The work was completed within a few days of my request. George worked for 5 1/2 hours and honored his initial quote. I was extremely pleased with the work, and would highly recommend their service.

Approximate cost of services:
$775.00
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Company Response

Hey Walter, thanks for taking the time to write about your experience with us. We appreciate your business and looking forward to keeping you a satisfied customer. George