WORST MOVE EVER. Our move from Canada to the US was the worst, thanks to Multi City. Where to start? First off, the movers showed up at the house several weeks late, and gave no heads when they actually did come. We only recieved a call from the movers as they were at the door at around 9am. Living 30 minutes away, we drove out to the house that morning in a panic. Annoyed, we asked the mover in charge why he hadn't called before hand. As he argued that he had, we asked him to check his phone's history. At this, he looked at his phone's history, looked at us, and simply shrugged. As the move proceeded, and the movers began to unload the truck, we noticed A LOT of our funiture broken, gauged and scratched. This shocked us, as we might have predicted a couple scratches; but no one could have predicited this kind of neglect. From broken glass,(nonchalantly thrown into our flower bed by the head mover), to legs missing from couches, to a new end table that couldn't even stand anymore, to gauges in the majority of our funiture, it was becoming more evident what kind of operation these people were running. We were also dissapointed as we were promised the assembly of two tredmills when as they were taken apart during the initial move. When we asked the head mover if he was gonna essemble the tredmills, he replied, "Yeah, if you show me how!" Very professional... Naturally we took pictures and submited them to the claims department as we were intructed to by the movers. We've tried and tried, but can receive no compensation whatsoever. Our next step is proceed with legal action. I would never recommend this farce of a company to anyone, EVER.
- Approximate cost of services:
- $10,000.00