Mike Diamond from Baden

Two of my motivations for calling Orsan were 1) our dryer wasn't drying in one cycle, and 2) the return vents needed cleaning on a monthly basis. Orsan was recommended by a colleague, and they were able to do the job the same week. Taylor (at least I think that was his name?) was on time and polite and did his thing very efficiently. He was not a teenager. ;) Although I helped him find all the vents (he has to cover all of your vents for the process to work), he was always one step ahead of me and seemed to know where they all were. As he did his thing, he only stopped once to talk to me about my dryer - why it was blocked up and what my options were to deal with the problem long term. I appreciated getting a lesson as part of the service. Will definitely have them back again in 3-5 years to do it again.