Rob D

If you are considering a renovation or construction project of any size, choose Pine Glen. Our whole-home renovation project was a massive undertaking, and choosing the right team to bring our vision to life was critical. After thorough research and meeting with various contractors, we chose Pine Glen, and were very happy we did. The team at Pine Glen not only met but exceeded our expectations throughout every step of the process. Our journey began with a detailed consultation during which the team took the time to truly understand our vision and requirements. They listened attentively to our ideas and concerns, setting the stage for a partnership that would prove invaluable throughout the renovation process. What stood out immediately was their thoroughness and transparency. They meticulously walked us through every aspect of the renovation, leaving no room for confusion or unexpected surprises. The detailed quote they provided instilled confidence in their ability to manage the project effectively and within our budget. Communication with this team was seamless and consistent. Between their user-friendly project management apps, daily emails, and ongoing group texts, we were never left in the dark. They provided regular updates on the project's progress and were readily available to address any questions or concerns we had. This level of engagement further solidified our trust in their capabilities. As is often the case in renovation projects, unexpected challenges arose. However, this team handled them with remarkable grace and professionalism. In fact, if and when we had big questions, concerns, or surprises, owners Eddie and Justin would be there to handle matters personally something that is simply unheard of in this industry. Solutions were found collaboratively and efficiently, thanks in no small part to their extensive network of skilled architects, engineers, designers, and tradespeople who were all professional, friendly, respectful, and did excellent work. This team consistently went above and beyond to accommodate our additional requests. They approached each new challenge with creativity and a can-do attitude, ensuring that our vision for our home was fully realized. I wholeheartedly and without reservation recommend Pine Glen for any renovation project. Their professionalism, attention to detail, and unwavering commitment to customer service set them apart as a top-tier choice. Trusting them with our renovation was one of the best decisions we made, and we couldn't be happier with the result. Theres a reason Pine Glen has become the premier custom home builder and contracting firm in the GTA. A BIG and special thank you to Renan, Rosanna, and Jordan the team of rockstars who were with us every step of the way (and dealt with our anxiety and emotions with grace and professionalism), as well as Henry and Andre, the incredible servicemen who worked through the finer details to get us to the finish line. Five stars across the board.