Private User

Twintech was at my house on two separate occasions this December 2023. My water heater decided to give up the ghost just before Christmas. I called Twintech in the morning and Greg came right over on his way to work. He diagnosed the problem and I chose a new install rather than a repair. Greg took the time to price both options for me before he arrived at work. I drove my friend to the airport in the morning and after lunch Mitch and Greg came to install the water heater and finished the job before my husband got home from work. Everything was cleaned up and I had hot water for dish clean up after supper! That morning I had also talked to Greg about Heat Pumps as I done some research on their efficiency. He explained how they worked with your furnace to reduce carbon emissions and heating costs and provided the cooling component that would replace traditional air conditioning. He also told me about some of the rebates being offered by the government and Enbridge. I mentioned that I was interested in learning more and Bob Graham the third member of the Twintech team arranged a meeting to explain everything step by step. I can not say enough good things about this Twintech team and their professionalism. They explain the process in simple terms and are there to support even after sales. I now have a heating and cooling system that I can control with my phone even when I go on vacation and Twintech will be alerted as will I, if there ever is a problem and will have diagnostics to remedy the situations. I highly recommend the people at Twintech.