I would recommend against using this company. My time and date was scheduled well ahead of time with a quote that was much lower than other moving companies. However on the day of moving the mover arrived 1.5 hours late, which is a problem when you live in a condo and only have the elevators booked for a certain period of time. On top of this there was only one person. While he did a good job, loading everything took much much longer than it would have had there been even one more person. He took nearly 2 hours to load the truck. When I moved in myself with 2 friends we finished in about 45 minutes, just as a comparison. After loading the truck the mover informed me that the price would be nearly double the quote, because of some policy of $10/box which was never mentioned in any previous conversation. At this point with all my things loaded in the truck I didn't have much of a choice but to agree to pay this extra fee even though it was clearly a ripoff. Had I known there was a cost of $10/box I would have simply bought much larger boxes. We arrived at my new place well after when my elevator booking was finished, but the security guard luckily still let us move in. The mover did a good job considering it was just the one guy, but overall this is a bad company and I will never use them in the future and certainly have told my friends never to use them. I recommend the same to anyone else looking up this company. The price we ended up paying is higher than quotes we received from much larger and more established companies which I suspect would not have had these problems. Don't be fooled by the low initial quote, it doesn't mean anything in the end.
- Approximate cost of services:
- $1,600.00
- Company Response
Hi there, I am very sorry about your experience. Our company is under new management, and we are working on improving our services for our costumers. We are ready to provide you with a compensating fee of $100 (cash/cheque) that could be mailed to your desired address or picked up from our office location. Please help us provide a better experience for our future costumers, we would highly appreciate it. If you are interested in our offer please feel free to contact us at 416-520-3575 or email us at easymoving.ca@gmail.com