When we contacted Reynolds Bros. Colette returned our call right away & set up a meeting to check our eavestrough. As our house is approx. 24 years old we were not sure if the eavestrough could just be repaired to fix the problem areas or if they should be completely replaced. Colette's honesty and expertise convinced us that replacement of the eavestrough / downpipes was the best solution and we were very comfortable with her advice. Colette confirmed the date the work would be done and her crew was on time, courteous and completed the job exactly as we agreed and cleaned up everything. We are very pleased with the outcome. Our neighbours have also hired them.