Ian

From a technical standpoint, they know what they are doing. We did two projects with Oneway that had structural elements and they delivered high-quality work in both cases. Until recently I would have (and did) recommend them. But recently city inspectors are asking about the permits for one of the jobs - apparently there is still an open permit for this work. My first thought was that this was merely a paperwork issue - wouldn't be the first time the city has lost paperwork. But after dozens of attempts to contact Oneway (email, voicemail, Facebook) they've not given us the time of day. In my files I have a 10-year warranty certificate issued by Oneway for the work they did. But what good is a 10-year warranty if you can't get hold of the company behind the warranty? UPDATE: the day after I left this review, they contacted me. Shame I had to resort to an online review to get them to pay attention. But they've since gone radio silent again. So...it's still very much unresolved.