Reviews

10/10

a bit late on this review as it happened during the summer, but finally had the time to write a review. My old electric/coil stove had a broken terminal, so it would either be "super hot" or "just dead". I called High Tech on a Saturday and they came within the hour. He made the repairs fairly quickly and was super honest. When I asked him whether I should repair my other terminals he advised me that "if it's not broken, no need to repair it yet". Wow. When someone is honest like that, you can't go wrong.

Approximate cost of services:
$100.00
1 of 1 people found this review helpful.
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Company Response

Thank you for taking the time to write a agreat review. We are glad that you are happy with our services. We always care about our clients satisfactions. Greatly appreciate.

10/10

Short story was that the previous home owner was an amateur DIY 'er- and that's where the problem starts. The pipe from the top floor sink barely was touching the bottom drain pipe, and as a result, with a bit of agitation there was suddenly a 2 inch gap. I called New Canadian on a Saturday at 2:30 and they were able to have someone come look at my place by 3:30. The receptionist was super helpful and friendly. When Jeff came to my place, he offered a solution immediately and gave me a realistic quote. He worked diligently, was super neat, and respectful of any mess that would result. Also, he pointed out other issues that the previous "DIY'er" had made. I would recommend anyone to seek New Canadian for plumbing work as they're definitely my new go-to people for any plumbing issues.

Approximate cost of services:
$250.00
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Company Response

Hi Andrew, thank you for sharing your thoughts and experience with fellow homeowners. We appreciate your kind feedback and we are very pleased to know that you are satisfied with our quick response times, efficient workmanship and great customer service. Please keep in mind that we are here to assist you with any future work or inquiry that may arise and we would like to thank you in advance for any referrals that you make on our behalf. Once again, thank you for choosing New Canadian Drain & Plumbing as your #1 service provider and we look forward to your continuing business. Until next time Andrew, take care.

10/10

Draincom actually helped me out twice. First time was in Feb when the first snow started to melt, and the water leaked inside to my basement, and again this fall when I wanted to waterproof the other side of my house. Slava came promptly and gave a competitive quote and was really impressed. I met with another waterproofer, and they recommended the waterproofing to be done indoors, which would have involved gutting up my finished basement. So glad I got more quotes and worked with Draincom. About the work: In Feb they called for locates (gas lines location, etc), and came on time. These gents were digging up frozen dirt in the middle of Feb, worked diligently, and was responsive to my questions. Same deal in the fall. The best thing about them? Clearly they take pride in their work, since they're willing to stay longer to help clean up any mess they may have made. And in regards to the follow up? In spring when the dirt had compacted more and gradient was gone, I gave Draincom a call and they promptly came to fix it up.

Approximate cost of services:
$4,000.00
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Company Response

Thank You for your review Andrew!!!

10/10

I had a furnace leak several weeks ago, and even though I cleaned everything up with vacuum, dehumidifier, and a fan, I needed someone to bless this place so that I didn't need to think about any mold concerns. Ross came on time, did a thorough inspection, and even gave me some pointers on areas that might have mold issues in the future-basically things to look out for in the future.

Approximate cost of services:
$150.00
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