We hired this company for our home moving requirements within the GTA - the experience turned out to be a complete nightmare! They showed up with no packing materials and were extremely careless with our furniture. After loading the truck, our family left for the new house at the SAME time as the moving truck. We realize that trucks are slower on the road, but these movers showed up to our new house 1.5 hours later than us!!! They were intentionally very slow in moving our furniture into the new house - although they finished at 3:10pm, they charged us until 4pm. When our family went back to the old house to pick up a few belongings, we noticed dents and long scratches on some of the walls. We immediately called the company - the manager, Raz, was extremely rude and refused to acknowledge that his guys were responsible. All in all - a job that was quoted at $600 ended up costing us $1250. STAY FAR AWAY from this company - it was such a terrible experience!
- Approximate cost of services:
- $1,250.00
- Company Response
Hello Jasmine,
I have emailed you a response to the above mentioned comment shortly after you posted this comment. I have since followed up and have not received any communication from you. I have searched thoroughly threw our contracts to find Jasmine and there is no one with that name nor close to during the month of October or previous months. Please advise what your name is on the contract and we can do our best to resolve your issue. I have reached out several times before and advise you that this will be the last time you will hear from us. Please contact Abbas at 905-896-0674. I look forward to your response. Thanks.