R.jan from Scarborough

We call leap based on our home inspector recommendation. The came the same day. He could only do a ground inspection because he didn’t have a ladder. He would not go in the attic because it was too hot. He said we had raccoons and would put in a one way door and then spray and clean up the attic. It would cost 1200. The inspection itself was 95 but we would get that back if we went with them to get rid of the raccoon. I called some one else because 1200 was outrageous. The person I call came out did a roof inspection and went into the attic and said it was squirrels based on the recent urine by the hole. He fixed it right then and there put wire around the vents and a one way door and said we didn’t need to clean the attic because it wasn’t that bad. He charge about 700. Boy was that squirrel mad when he could get back in.

Good quality, but no follow up. We now have had our windows and doors for over a year. We have had several issues. Lock on back door malfunctions-freezes- it's under warranty- but we can't get ecotech to come out to fix or replace it. Living room windows the rubber surround is crinkled again they don't come out. Another door to the garage has a bulge in it. We mentioned it and still nothing. The install was fine but there is little to no follow up.