Call many tree services. Kevin at Aerial was the most prompt and professional in getting back to me and ongoing communications. Their quote was reasonable, not the lowest quoted, but very competitive and I had more confidence that the work would be done right. Work was done when we were not at home, but it was done exactly as discussed and when. No mess. Very satisfied!
We had power go out in parts of two rooms. The breaker was OK, and I checked the wiring at the outlets myself, but could not find the problem. 7/24 were fully booked, but put me on the standby list and were able to come the next day. We weren't home but gave them keys and authority to enter by themselves. The problem turned out to be more deceptive than we or they thought... The crew and owner were excellent communicators, telling me what they were and were not finding and giving suggestions and asking for permission to proceed. In the end it was more work than anyone imagined, yet they stood by their initial quote... found the problem and fixed it. Probably the best customer service I've ever experienced. Thank you!
Thank-you for the great review Peter. We are happy that we could find the buried junction box and fix the problems you were having. We hope everything else was sorted out for you and the contractor was able to make those repairs.
