Luke

At 2024 July first week, I required Express Repair to replace my old dishwasher with a new and suitable dishwasher, Express Repair's inspector came to my home to watch the site and suggested a new dishwasher but with a wrong size. When Express Repair's installation team installed the new dishwasher, I found it could not be located in the original position, and the dishwasher body still had 7 cm outside of the original location under the cupboard. When I required Express Repair to correct the installation or change to another maker's product, the Express Repair's customer service gave me an irrelevant answer to avoid my request. During the installation, Express Repair's team always talked Russian among themselves and with their office, so I did not understand their discussion. Later on I continued to require Express Repair to correct and fulfill the installation until 2024 September first week, I was finally told that this service had already been in 3 months, and their service expired, though only 2 months passed. I felt very disappointed to the service and concluded that Express Repair is a bad company.