We were satisfied with the purchase until we needed to call Customer Service to help us with the body impressions on the surface of the matress that was causing us pain. They did not help us at all. They ask to do something exaclty how they want it to be done, so in case you do not have something they want, you must buy it just to get it done and show the body impressions. If you want someone to go at your place to check the matress they will charge you a fee. Such a nonsense approach of this company to solve people's problems. I am never buying or recommending this company again.
- Approximate cost of services:
- $3,500.00
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