Vince from Old Toronto

Windowrama saved the day. They upgraded me to a better window then what another supplier had originally sold me, and gave me their best installers. From start to finish they were upfront about cost, tax, etc. During the sales process (my 4th window demo so I knew what they were saying by now,) It was obvious that the Windowcity window was a better window than what I had previously selected. During measurement and installation: They sent their installer Andre, who did a fantastic job and was very courteous, professional, and respectful of our time (and need for some degree of privacy since they were there two full days.) During measurement I asked about having the cedar boards wrapped in the aluminum wrap they use around the window sills. Andre strongly discouraged me from doing so saying it would look awful. He was right, it would have, I saw a house down the street that had it done and it would have looked bad. The quality of installation they did on the wrap and windows was top notch. Period. After the sale: I had ordered nickel hardware for my sliding glass door and what arrived was all white. Paul, the manager, was quick to order the right hardware and he himself showed up to install it. While I'm disappointed I didn't get the nickel handle for the screen door, or the silver kick trim as ordered, I am satisfied overall. Overall great experience and I will use them for cement fiber board siding when I'm ready. But I would like the window concern addressed first.

I wanted to share my great experience about ABC, one day I noticed my freezer would periodically thaw and then refreeze. This means one day my ice cream would be mushy and then rock hard the next - can't have that! I contacted Vlad at ABC Appliance Repair and he was able to fit me in quickly. He showed up right on time. He was very courteous in diagnosing the problem and explained in easy to understand terms what could possibly be happening. There were several possibilities ranging from easy fixes to more expensive. He suggested starting out with the easiest and least expensive fix first and moving on from there. It turned out the relatively easy fix cured the issue after all! All Vlad had to do was vacuum the coils underneath the fridge with his super fancy vacuum attachments and my fridge resumed normal operations. As a first time homeowner, I did not know this was A Thing. Apparently neither did the previous homeowner, Vlad explained that in the future I could vacuum the coils with my regular vacuum as preventative maintenance, THANKS VLAD>