Jeannie

Installers of a new stackable washer/dryer in the upstairs of my home broke a pipe in the wall which caused a leak. A second driver/installer team then came and tightened the connection. This only made a faster leak which led to extensive water damage on our kitchen ceiling. It's been two weeks with no working laundry facilities. We've had to turn off the water to the machine and haven't been able to use it at all. Goemans offered "as a courtesy" to move the machines out of the way so a plumber could come in and fix the pipe (at our expense) and then come back to reinstall on another day (at our expense!!!). No offer to repair the damage to our kitchen ceiling. Meanwhile, still no working washing machine. Absolutely disgraceful way to run a business!