AWFUL !!! STAY FAR AWAY !! This company quickly sent a repairman to my home and accepted $316 to pay for doing nothing. He left and the problem persisted. I called customer service and advised to fill out a form on line a would receive a call back in 48hrs. I filled out the form and waited. No call ! called and received the run-around. I was told the head technician needed to review the case. I asked for the names of the technician and the owner or a supervisor and was told NO. After 9 days the same person in customer service advised they do not refund labor costs and to write email. I paid $316 for NOTHING !!! Never so frustrated with a company. Within one day they were at my home to accept money. When there was an issue it took 9 days for them to deny any refund. UNACCEPTABLE. I will be reporting this to the Better Business Bureau.
- Approximate cost of services:
- $316.00