Reviews

8/10

Victor of Plumbers Direct supervised the installation of a new main drain pipe and new base of the main stack. They installed a new 3/4 water supply pipe, sump pump, back water valve, floor drain and disconnected the downspouts. They re-routed new spouts to the front and back yards and installed a new garden faucet. Plumbing from an unused toilet and shower was disconnected and a new laundry tub was installed. This was all done in preparation of water proofing our damp basement. They began the project immediately and the crew worked every day until it was complete. They kept the area clean and they stayed within the quote. Victor filled out the forms to be sent to City of Toronto for a $3200 rebate on this work. One workman worked from early in the morning and a larger crew worked from 4:00 to very late in the evening. Later, our water proofers had to make adjustments to the sump pump installation before it was fully functional. It was helpful to have the plumbing work followed up by a specialized waterproofing company.

Approximate cost of services:
$17,000.00
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Company Response

Hello Georgia, thank you for your compliments and for sharing your experience. We truly appreciate it when customers take time out of their busy days to provide us with some open and honest feedback about our products and services. It's truly our pleasure to serve you and we appreciate your business. We will do our very best to continue to meet your plumbing needs. Best regards, Peter

10/10

We had a damp basement with mold growth on the walls and joists in the ceiling. Peter and Riez, at Relative Environmental Services, referred us to an independent mold inspection company, Tyler at 360 Inspection Services. After mold levels were tested and sent to an independent lab, we had guidance for what remediation was necessary in our basement and main floor. Peter and Riez scheduled our home within a few days and began the project. They respected our home and our efforts. In the basement they tore down all wall coverings, trim and removed doors until we were down to the brick walls. They used negative air, wipe down with mold control and hepa vac to treat all surfaces in the basement and main floor. Peter and Riez removed all the debris taken from the basement and always went the extra mile to do the best job. We retested the mold level which came back completely within normal limits. Thank you Peter and Riez for helping us through a challenging phase before waterproofing.

Approximate cost of services:
$7,000.00
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