Amy

We had a leak into our basement in the same spot where a number of others on our street (who live in the same model of home) had experienced a leak within the past year or two. (The houses were all built in 1989, so well beyond warranty.) A neighbour recommended AquaGuard Injection & Waterproofing, and we had a great experience. Luc, who led our repair job, has a great personality and stands behind his work. We have yet to experience a heavy rain fall since our repair was completed, but are confident that the job was well done. A small price to pay for the huge reduction in stress knowing that the issue has been fixed. And the 25 year warranty is great! Thank you, Luc and team, for a great experience all around.

My husband and I were referred to Mark by our real estate agent when we bought our new house. The house was very liveable when we moved in, but we wanted a few things done to make it "our own". We have worked with Mark on two projects so far, and look forward to working with him on more. The first project Mark facilitated for us was enclosing our stairs from the main floor to the second floor, as well as the stairs down to the basement. (The previous owners had removed the bannisters from both sets of stairs, to make the house look more open.) We wanted to maintain an "open" look, and therefore we opted for glass for both sets of stairs. Mark hired Todd from Continental Mirror and Glass, who did a fantastic job. He made great recommendations about the design, and we are thrilled with the end result. The second project we did with Mark was installing pot lights in our living/dining room area. (The room previously had only one lighting fixture at one end.) My husband and I were in and out of the house over the time when the work was being done, and got the chance to meet some of the guys that Mark works with. We found all of them to be very nice and take great pride in our work, and we felt 100% comfortable with them having the code to our lock box. Mark made some great recommendations, for example he had the lights set up on two separate switches so we could either dine in bright or dimmed light with the TV area lights dimmed or off, or vice versa. We couldn't have imagined using this room as much as we do before this job was started! In both cases, there were no surprises with respect to the final cost of the job. Tomorrow we will be starting another project with Mark, and are thrilled to be working with him once again. Highly recommended as a contractor in the area.

I cannot put into words how pleased I am with the job that Valon and his team from Demiri Painting & Decorating did for us. We bought a house, and wanted to get our condo staged and on the market right away. I put out a Service Request through Homestars, and Valon was the first to respond. He came the next day to provide an estimate, and he and his team were able to come the following week. Admittedly, we weren't as prepared as we should have been, but the team was quick to help us move what we needed to move to the centre of the rooms. This was not an easy job for them . . . small condo, not a lot of room to move around, lots of drywall to be patched up. And yet, the team worked hard and happily to do a good job. They were done in record time, and we are thrilled with the results. I highly recommend Demiri Painting & Decorating for any painting needs, both for the quality and the friendliness of Valon and his staff!

I had put out an urgent service request to have a handle fixed on an interior door; we were preparing our place to sell and needed the job done ASAP. Will from Rosales W&D glass contacted me right away, and was able to come the following morning. He was a very nice guy, and did a great job. I look forward to hiring Will for more work once we move into our new home!

My husband and I opted to go with Eko Couture without even looking elsewhere thanks to all of the positive reviews on Homestars. For context, we live in high-level north-west facing condo unit downtown . . . LOTS of sun exposure! We had an absolutely wonderful experience with Irene and Viggo. Irene was incredibly responsive and supportive throughout the entire process, giving us great advice and insight all along the way. And Viggo and his team did a great job on the installation of roller shades for our entire unit. We are absolutely THRILLED with the end result, COMPLETELY worth the investment. Great experience with EkoCouture all around, highly recommended! ***UPDATE*** Several weeks after our original blinds were installed, we noticed a manufacturing issue with one of them. I emailed Irene, and she got back to me right away with an apology and a commitment to replace the blind. Viggo was at our place as soon as possible with a replacement blind. Even though the issue was not their fault, they took full accountability and were quick to make things right. Incredible customer service!!!

I decided to try Helpling through a promotional offer. I booked three hours of cleaning (9:00AM-12:00PM on a Saturday), and the cleaner showed up as scheduled. I had to head out, but my husband remained at home. At approximately 11:00AM, I received a call from the cleaner via my husband letting me know that the main areas were completed, and was there anything else she could do, so I made a couple of suggestions. I returned home at 11:50AM to find that the cleaner had left, and my husband said that she had gone around 11:30AM despite that we had her booked until 12:00PM. This would have been somewhat acceptable had the place been properly cleaned, but a number of areas (which I normally get when I clean on my own) were missed. The tops of waist-level book shelves and dressers weren't dusted, and some of the corners weren't vacuumed all that well. The cleaner really could have spent the extra time we had booked for taking care of these items. The worst part is that when I sent an email to Helpling bringing to their attention my dissatisfaction, I did not get a response. I wasn't looking for any kind of compensation or re-do, but I would have appreciated at least an acknowledgement of my complaint. Like I said, if a thorough job had been done in 2.5 hours despite that we had booked 3, I would have been happy. But that combined with the lack of response from the company has put me off completely. ***UPDATE*** It is worth noting that after seeing my review on Homestars, Helpling reached out to me directly and did everything they could to make my experience "right". I now believe that they did have an issue with their email system at the time when I emailed them, and I will be happy to try them again granted the response I have received since. I have updated my rating from a 4 to a 7, and hopefully next time I'll be able to give them a "10". Thank you, Helpling, for all of your efforts.

I hired Maple Rose Movers based on a referral for a small move from one condo to another. When Darrin, Chris and Johnny showed up, they were not at all what I was expecting . . . they were way cooler! This was the first time I've hired movers, and based on my experience with these guys, I will never go back to moving without them. To start, my booking experience was great. They were extremely quick to respond to any questions I had, and provided me with an estimated cost which was right on par with what I ended up paying. The rates for this company, by the way, are extremely reasonable based on my limited research. On the day of the move, they called me about thirty minutes beforehand to let me know that they were stuck in traffic and were thus running about half an hour late. I had fully anticipated this, given the neighbourhood in which we live. Once they arrived, they started working immediately. They were incredibly efficient, not to mention absolutely hilarious. Our stuff was handled with extreme care, and the guys were just great to be around. When it came time to draw up the invoice and pay, Darrin walked me through the hourly rate and demonstrated to me exactly how I would be charged and why. I've heard a lot of horror stories about hidden fees when it comes to movers, but in this case, I feel as though Maple Rose was completely transparent and upfront about what I would be expected to pay. I will definitely be using Maple Rose Movers again, and I will most certainly be referring them to anybody who asks. GREAT experience all around! Thanks, guys!!!

I had been looking for an occasional cleaner for our downtown condo for a while. Many of the companies I looked into seemed to be too rigid for what I was looking for - either they expected a regular commitment (or would charge a ridiculous hourly rate for occasional cleaning) or mandated that they use specific products. Some companies took days to get back to me, if they responded at all. Maid4Condos, on the other hand, is everything I had been seeking. They responded within hours of my having made an inquiry, and are more than willing to accommodate my needs. I only need someone to come in less than once a month - when life gets hectic - and Maid4Condos is fine with that. I simply contact them several days before I need them, and they tell me when they can make it. (Keep in mind that I'm pretty flexible in terms of which day they come, whereas some clients may not be.) They are also more than willing to use the tools and products I have on hand. The service itself is just great; I love coming home after Maid4Condos has been there. They seem to get a whole lot done in the short period of time they are there - I'm amazed at how efficient they are! I just get general cleaning, but I know that if I were to ask Maid4Condos to do something specific (e.g. clean the inside of the fridge, etc.), they would do it and would do a good job. All in all, I am thrilled with Maid4Condos!