Salespeople are great, showroom is fantastic, but the true measure of a good relationship is when it goes bad. Goemans customer service is horrible. Customer service manager will not return my calls. Since they do not have their own in house service people and contract it out to third parties, they download all the service issues to others. They just don't take any responsibility for their or their contractors screw ups. It will be almost two weeks for us to have someone here to look at our washing machine. Will probably then say they need to order a part. Try going 2 weeks without doing the laundry. Note to everyone. You get what you pay for. If you have to pay a little bit more, only buy an appliance from a company that have their own serviceman. Geomans will never see another penny from me or anyone else I can tell.
- Approximate cost of services:
- $800.00