Reviews

10/10

This company always goes above and beyond to help their customer's. Kept my appliances going for quite a few years. Part had to be ordered from USA. Once part arrived my dyer was up and running in no time. I simply won't deal with anybody else. When I replace appliances it will only be a make they service. Then I know I have peace of mind.

Approximate cost of services:
$271.00
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Company Response

Thank you Pam for your kind words. We appreciate you taking time to provide your feedback and are grateful for your business.

10/10

Third time I've dealt with this company and wouldn't consider looking else where. Was going to replace fridge as it's 12 years old. So glad I decided to give them a call first. They attempted to trouble shoot with me over the phone to see if fridge would come on. When it wouldn't they were fairly sure what the issue was before coming, so had new part with them. Had fridge been a write of I'd still be highly impressed with the service I receive from this company. Would highly recommend if you have an issue with any appliances you give these guys a call. You won't regret it.

Approximate cost of services:
$278.00
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Company Response

Thank you Pam for your continued business and your kind words.

10/10

Once again a great experience with this company. Somehow I managed to pull my oven door off on one side. No amount of trying would get it back on. Called North Durham Appliance and once again they were wonderful. Kevin fitted me in between appointments and fixed the problem. It was no easy task. He assured me even those experienced have difficulty with these hinges. As said in my last review, it's nice to have a company like Durham Appliance that I know I can count on.

Approximate cost of services:
$45.20
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you Pam for you kind words we are pleased that Kevin was able to help you out same day. We appreciate you repeat business and kind words

10/10

Service was fast and efficient. Basically after explaining my issue over the phone  Kevin arrived with required part and had the oven up and running in no time.  Very pleased with the service I received. Above all its very reassuring to know  I have a company I can trust and rely on for all my appliance issues in the future. This as the saying goes " Is Priceless"

Approximate cost of services:
$196.00
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Company Response

Thank you Pam for taking time to review our staff and company. We are pleased to have been able to gain your trust and service your needs in a timely manor.