Our HVAC system stopped working just before a heatwave and we were having difficulties getting our landlord to pay for the repairs. Sychem was very patient with us through this awkward and difficult situation. I was taken back by the quality of Sychem's customer service from reception to technician, everyone was friendly, knowledgeable and genuinely interested in satisfying our needs. After a brief conversation with their manager, I quickly realized that Sychem's focus on customer satisfaction is a direct reflection of it's Management. The Manager went above and beyond to ensure Sychem's service was of the utmost quality. He is an intelligent, kind and positive person who made this whole ordeal a lot easier to manage. It is this kind of service and commitment to customers that sets great companies apart from others.
- Approximate cost of services:
- $1,500.00
- Company Response
Thank you for your review! We really appreciate it.