Reviews

10/10

We had wood shutters installed throughout our home back in Oct 2013 (15 windows and 1 patio door). We had brought in a few contractors for quotes and ended up going with Star's because they were friendly to deal with and had a price matching policy. The whole process from quote to installation took about 3 weeks. Now 1.5 years later we are still satisfied with our purchase. The shutters look great and no sun damage has occurred; only some paint chipping from wear and tear. Would recommend them to my friends. Edit: Immediately after this review was posted, I received a call from Star's saying that they would like to send a technician to touch-up the chipped paint as per their warranty. I declined (no time right now), but this shows they care a lot about their reputation and customer satisfaction even after the sale. Thanks Star's! I may take you up on your offer later.

Approximate cost of services:
$2,500.00
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10/10

We used Dave's to clean the ducts of our newly-built soon after we moved in. Setting up an appointment was easy by email and we received a response immediately with answers to our questions and a quote. The 2 young men who can to clean the ducts were courteous and did a thorough job. They even took a before & after picture of one of the ducts they cleaned to show me the results. No surprises when paying the invoice and received a followup email from Dave to check how the cleaning went. Overall very satisfied and would likely use them again for our next duct cleaning.

Approximate cost of services:
$350.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hi Sara - Thanks for the positive feedback. We appreciate the effort to share your sentiments of our service with others on Homestars. Before/After pictures are mandatory with every service so sharing them with you is part of our process. Should you require any additional support, please don't hesitate to reconnect. We'll always be here for you. Otherwise, we look forward to being of service again in at least 5-7 years. Sincerely, Dave's Duct Cleaning (www.davesducts.com)

10/10

Assisted Review

An assisted review is collected by a contractor on behalf of the homeowner after their work is completed. The homeowner must confirm the text of the review and may make any changes she or he deems appropriate. The homeowner then assigns the contractor a review score out of 10. Assisted reviews receive the same scrutiny as other reviews and must follow our review guidelines.

Good job. My husband and I bought a new home and hired Tom from Clearview to perform our 30 day tarion inspection. Tom was very methodical and reviewed the home completely and produced a very professional report that we used to fill in our tarion form. We are very satisfied with the inspection and are happy to recommend Clearview.

Approximate cost of services:
$565.00
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2/10

We purchased a new home and was given a voucher from the builder which covered a very basic stove, fridge, dishwasher, washer & dryer. We decided to upgrade some of our appliances ($1,000 price is after deducting the value of the voucher). When contacting our assigned sales person for a quote, he did not reply to our email for days. After many phone calls, we were finally able to schedule an appointment at the showroom. You know something is wrong when a business does not list its prices in their showroom. If we liked something, the sales person would have to run to the back to "check on the price" for us. Hmmmm... We couldn't decide that day and ended up calling another sales person later that week. We asked for quotes on other models and accidentally asked about some appliances the first sales person had already quoted as on. To our surprise, the second sales person gave us quotes that were significantly lower than what we were quoted earlier - on the same models! I was peeved. Obviously the first sales person was trying to jack up his sales. We would have brought our business elsewhere if we were not stuck with our builder voucher. I do not recommend this company because they are dishonest. But if you are to use them, make sure to do your research and ask for quotes from different sales people.

Approximate cost of services:
$1,000.00
1 of 1 people found this review helpful.
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