Marshall Crotin from Toronto

This company is the most expensive plumbing company I have ever used! My husband called them after seeing the 4 revieiws on Homestars.Well, who wrote these reveiws? They charged my senior husband double the 3 quotes I got over the phone after the fact! All 3 are well known plumbers in Toronto! My handyman whom opened the ceiling for him , was outraged at the price! He was here a little over an hour and the job took 45minutes! The company states that there will be a $99 fee just to come out but if you use them for the job it is taken off the bill. So for 45minutes he charged 584.22 plus hst less the $99 ! So that makes it 683.22 in reality! For 45minutes work and a high temp solder torch! This was not an emergency and they were callled on a Friday in the afternoon, plumber was supposed to come to our house in the afternoon, never showed up called at 10pm that night! Next morning at 830am another plumber called from the same company , he insisted he come by 930am, we have to wakeup our tenant for this with no notice to speak of. I do not think they have a certral office , looks to me like a receptionist and plumbers with cell phones, which is not allowed in Ontario, I amy be wrong but it looks like they have 12 offices! As per the bill of sale. No wonder they charge double everyone else! Large over head I guess. I was so upset when my husband told me what he extorted out of us, that I called the company and was told by a receptionist someone would be calling us back, that was 2 days ago! The other 3 plumbing companies I called all quoted between $220-$300 for the same job. BE AWARE of this company! I will be taking this further , this is just my 1st step!.