Reviews

10/10

Where to start? Our mutual drive neighbours had their roof done, not by Better- it was sad looking, the edges are rough and the next year it leaked, several times in several places. - they didn't want to use Better because it was a little priceier! We went with Better- they came in a timely fashion, they were busy, which was fine so we waited 6 weeks. The guys were pleasant, they worked constantly for almost two days.....they cleaned up extremely well at the end of each day, since both us and our neighbours park in front of our homes- When I stood across the street, the appearance of our roof compared to the neighbours roof was night and day. Our homes are mirror images of each other except for the look of the roof. No leaking of course in the two new large sky lights, new vents were added and we didn't need to clean our eavestroughs anymore. The front porch was wood that needed constant scraping and painting so we had it sided by Better and it couldn't have looked better and now no maintenance. We sold our house in July and previous to listing it we had a home inspection done by Carson Dunlop. They rated our roof status as excellant. The downspouts for drainage, the skylights, all that was done passed with flying colours. This obviously pleased our purchasers. I just heard about this website and even though we won't need a roof again- I would and do recommend Better to anyone who is looking for a first class roofing experiance- siding and eaves as well! I understood from talking with one of the guys that worked on the porch, which was the last project we had done, spring 08, that part of the reason for the Better boys being efficient and caring at what they do is because they are employees of Better and not sub-contractors. Keep up the great customer care- it pays to be Better than the rest.

Approximate cost of services:
$5,000.00
What could this company do to improve their services?
Make sure the sales person is very clear with the client that weather effects timing. It may seem obvious but should be said clearly.
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Company Response

Thank you so much for taking the time to review our company!