Kevin from Calgary

I wanted to share my horrendous experience with Action Furnace, related to a furnace repair that we had done about 10 months ago. Our furnace had quit unexpectedly, and even though it was May/June, I wanted to have it looked at. Action Furnace was the only company that could send someone out right away. The tech at the time diagnosed that either the circuit board or the blower motor was the issue, but that the heat exchanger was good, so the repair was worthwhile, as we should still get a few more years out of it (furnace was 22 yrs old). He ended up replacing the circuit board and then also the blower motor (!) as well. We also ended up having to replace the squirrel cage around the blower motor about 6 months later, as it was wobbling and very noisy. As the tech really struggled with the blower motor replacement initally, I thought it may have been a repair issue, but I was assured by the company that this was only a coincidence. Fast forward to this year. We had joined their furnace club last year, as there was a discount offered for repairs. I was planning to cancel this membership, as they are raising the price and halving the discount, but it was suggested to me that we should get our free furnace tuneup 1st before we cancelled. Another tech came over about 2 weeks ago to do the tuneup and notified us that he wasn't able to, due to the heat exchanger was cracked and the furnace was unsafe and should be replaced immediately. I was distraught at the thought of having to spend another large amount for a replacement when funds are really tight. Action did sent a sales guy to quote us for a new furnace. As it turned out, hus quote is $1900 more than the next highest quote I received (I've had 4 so far). I had a tech from another large furnace company over today to given their quote, and he checked the furnace for me and determined that the heat exchanger seems to be fine...I was shocked! Needless t say, after these experiences, I will stay away from Action Furnace, and hopefully my horrid dealings with them are not in vain. Caveat emptor!

We needed assistance in installing a new over the range microwave, as our previous blew unexpectedly. I called Bruce, and he was on time, and courteous with the project. I would recommend them in the future!

We had an issue with a water hammer. James came & was quickly able to diagnose & repair the issue. He did a great jobs& I wouldn’t hesitate to use Cal-Can again!

I had an ongoing issue with my furnace & humidifier. Ivan's dad came out, and then they both came out to ensure the issue was solved. It turned out to be a problem from the humidifier & smart thermostat that shorted out the control board and valve, which resulted in no furnace in colder weather. They worked tirelessly to solve the issue, and explained everything as it was happening. I was concerned that the furnace would need to be replaced, but they ensured that was not necessary. I will definitely call Air Force the next time I need Heating or Cooling services.

Hi, we had a recurring issue with the ice maker in our fridge. We called ASC & Louis came out. He replaced the ice maker but unfortunately that didn't solve the issue. Terry came out today and determined that there was a refrigerant leak that was the cause of the issue. As the fridge is 17 years old, Terry suggested replacing rather than trying to spend a lot of money to fix. He also recommended a store and salesperson who was very helpful. Also refunded the money we had spent on the earlier repair, aside from the original service call. We were happy with his service & honesty!

Hi, I live in a community in Calgary that was hit by a hail storm in August (like lots of other folks!). Initially our roof looked like it was ok, until I noticed asphalt pellets on my deck the next morning. I thought I should have it checked out to see if it was worthwhile to pursue a claim for replacement. I came here first and was impressed by the reviews of Justin & his company so I called him. He was very helpful and came out within two days to inspect the roof. He pointed out signs of damage I had missed and gave me an honest assessment of the damage and the remaining lifespan of the roof. He also sent me high-res photos he had taken so I could see for myself. I followed up with my insurance and verified I was eligible for replacement, based on their adjuster's inspection. I felt good about my interaction with Justin previously and decided to go with Rockyview Roofing. I could not be more impressed with the job done by the company. The roofers did a very thorough and complete job, and the cleanup afterwards was fantastic. The eavestrough team likewise did a great job. Throughout, Justin was kind enough to patiently answer my every question and concern. I could not be happier with the job done and the level of service given by all representatives of the company. I am very glad I found Rockyview Roofing through Homestars and could not recommend them enough as an option if their services are needed...Happy Holidays!

Hi, I noticed this week that we had a wasp nest under our front sidewalk. I found Spartan thru this website and contacted them for assistance. Jarrod responded quickly & couldn't have been more helpful. They came today and the issue is resolved....very happy!!

Hi, I called Chris after reading the reviews on this site when my furnace blower blew. It seemed to still be working somewhat, but I found out later it had quit completely. It took us a couple of days to hook up, and the temperature started to drop. Chris came by and ran into difficulty when the old blower was stuck in the housing. It first seemed like he would have to come back the next day to finish (remember it was getting colder & colder). I was resigned to this when he called back that evening to say he had resolved the issue in his shop and could come back that night to finish the install! I was very happy as I was concerned our house would freeze up overnight. I would not hesistate to recommend him to others, his dedication is rare.