Reviews

10/10

I contacted Plugin Electric for an estimate to install a 110V receptacle in my parents' home. The outlet is for an upcoming stairlift installation and requires a dedicated line at the base of the stairs. On the scheduled day, Dmitri arrived on time. He installed the outlet, its wiring and breaker in about an hour. His work is very tidy and professional. He even vacuumed up the debris when the job was done. I would not hesitate to contact Plugin Electric again for any electrical work.

Approximate cost of services:
$200.00
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Company Response

thank you for 10 Stars review

PlugIn Electric Ltd
(416) 832-3370
www.pluginelectric.info
dmitri@pluginelectric.info

10/10

I've been a client of Spring Home Heating and Cooling since 2013. I contacted them in October 2021 for a quote to replace my old furnace/central AC with high-efficiency units. I also wanted a ductless AC in my home office. It has three west-facing windows and gets really hot during the summer. The salesperson gave helpful suggestions about the equipment that would best suit my needs and their pricing was competitive. A week later, a crew of three arrived as scheduled and installed the furnace and AC units within a day. They used drop cloths to protect my flooring and cleaned up the basement floor when they were done. The next morning, they installed the ductless AC in my office. I am pleased with the pricing, installation and service offered by this company. I highly recommend Spring Home Heating and Cooling.

Approximate cost of services:
$13,000.00
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Company Response

Thank you for such a kind review Allan and specially taking the time in posting this for others to see. So happy to know that we continue to gain your trust over the years, for that we are so grateful. Customer like you motivates us all to do better in our trade. Looking forward to be in business to you for many years to come. Please do not hesitate to call at anytime should you need our assistance. Thank you once again for your continued trust. Take care and Be safe!

10/10

Spring Home Heating and Cooling replaced my rental water heater with a new gas-fired, power-vented water heater. I chose this company based upon their competitive price quote and a previous experience with a technician who honestly diagnosed a no heat situation with my furnace. The crew arrived within the scheduled time frame and installed the new heater in approximately two hours. They also removed the old heater to the garage for the rental company and even swept the basement floor prior to leaving. It's been one month since the installation an the heater is working just fine. There is a 6-year warranty on parts, 8-years on the tank and 1-year for labour. This is another positive experience with Spring Home.

Approximate cost of services:
$1,750.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Good Afternoon Allan,

Thank you for all the kind words. We will be sure to pass this along to the rest of the team here at Spring Home. We look forward to doing business with you many years to come.

10/10

When it was time to renovate my ensuite bathroom and replace my flooring, I didn't hesitate to contact Paul Morra Projects. Ten years ago, Paul's company completed a top-to-bottom renovation of my parent's home. They refurbished the kitchen and 2 1/2 baths, installed new exterior windows and upgraded the flooring -- consisting of 24"x24" travertine tiles and hardwood throughout. The workmanship was top notch and the classic styling remains modern and up-to-date. My parents still get positive comments about their home. Paul and his team guided me through the design process. They presented 3D concept drawings and provided material samples to help me visualize the new space. In my ensuite bath, the underused tub was removed which allowed for an extra large shower. The walls and floor are covered with white, marble-look porcelain tiles. There is in-floor heating. The walnut vanity is finished in a satin clear coat and completed with a cream coloured Caesarstone countertop and backsplash. The plumbing fixtures are by Hansgrohe and Toto. The carpeting on the entire second floor was replaced with 4 1/2" wide, 3/4" thick maple planks in a dark satin finish. The installers also took the time to adjust the lower plate of the stair railings to match the thicker wood flooring. I'm very happy with the style, utility and workmanship of the renovation and I highly recommend Paul Morra Projects.

Approximate cost of services:
$48,000.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Pleasure as always, thanks again Allan.

10/10

I contacted Insta-Insulation after discovering only 4-5" (R18?) of blown-in cellulose insulation in my attic. Trevor inspected my attic and gave me an estimate to upgrade my insulation to R50 levels. He noted that the builder also failed to adequately ventilate the attic. His estimate included baffles in every rafter bay. Baffles prevent the insulation from blocking the soffit vents -- and allows air to circulate within the attic. A few days prior to the install date, I received a reminder email which also included preparation tips (e.g. if the attic hatch is in the closet, clear its contents). The installation crew called me 30 minutes prior to their arrival. Dave and Chris were professional and courteous. They also allowed me to take a peek at what they were doing in the attic. The process from start-to-finish was about 2 hours. Insta-Insulation offers competitive pricing and great service. I highly recommend them.

Approximate cost of services:
$1,100.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Hello Allan! I'm so happy to hear that Trevor was able to assess your attic and provide you with great insight to proceed with improving the performance, which will certainly make your whole home much more comfortable and efficient going forward! We couldn't be happier to hear that our overall process was a positive experience for you and nothing beats the value of your excellent recommendation here! Allan, we are grateful for your business and we're confident that you'll experience the year-round peace of mind that comes with getting your attic in shape! Thank you for choosing Insta-Insulation! Sincerely, Crystal - Customer Care

10/10

I contacted Chris to repair my refrigerator which suddenly stopped cooling. He arrived at the promised time and quickly determined the problem -- a malfunctioning electronic board and a leak in the condenser line. Chris explained that while the fridge could be repaired, but it would not be cost effective to do so. I appreciated his honesty. I recommend Uptown Appliance

Approximate cost of services:
$79.00
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10/10

I requested a quote from Kelvin Chong Roofing after noticing the good work they did on roofs in my neighbourhood this spring. I live in an end unit townhouse and my immediate neighbour and I decided to proceed with the work at the same time. Kelvin and a crew of seven arrived mid-June as scheduled at 8:30 a.m. At the same time, another crew was working on a semi-detached nearby. The standard package of laminated shingles included felt paper on the overhangs, new valley flashings and roof vents. While the original roof did not have any sort of underlayment or ice and water shield, I requested these items at extra cost. I noted that the crew protected the patio door and rear windows with plywood from from any falling debris (the other side was protected by overhangs). They also laid plywood on the lawn from back to front to prevent ruts from the wheelbarrow hauling debris. The work was completed at around 4:00 p.m. The crew removed all the old roofing debris and swept the lawn for nails with a magnet. They also used a leaf blower to clear my deck, patio and driveway of sand from the old singles. As you can see from the photo, Kelvin's crew used a string line to ensure that the shingle line along the valley flashings were straight. This was not the case with the original builder's roofing contractor. I highly recommend you consider Kelvin Chong Roofing for your next project.

Approximate cost of services:
$3,500.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
In all cases, check to see if the contractor has liability insurance, WSIB and references. BBB is also a good source of information.
1 of 1 people found this review helpful.
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Company Response

Thanks Allan for the amazing review, we do our best to ensure our customers receive full satisfaction at the end of every job. We are glad your happy with our work and hope to see you again while we are working in the area again soon.

10/10

Our Lennox furnace is approximately 9 years old. The ventilation motor was squealing from worn bearings and I knew it would not last much longer. Based upon a recommendation from a family member, I called Paul Walters at Heating Plus. On the first service call, Paul confirmed my diagnosis and would return with a replacement motor/housing. Surprisingly, he called the next day with the part in hand. He had ordered a number of these motors earlier as this problem is common with Lennox (other furnaces also suffer maladies common to their brand). On the second visit, it took him less than 15 minutes to replace the motor. I highly recommend Heating Plus and will definitely keep his company's number in my Rolodex.

Approximate cost of services:
$350.00
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