Laura from North Toronto

Mark's a super nice guy and very professional in his approach. He took the time to fully investigate our set of problems (using a camera) and explain what was causing our sewer backup issues.

I was delighted with my recent experience at Dupont Plumbing. Last week I bought a Toto Entrada toilet (at a reasonable price) that was perfect for my small bathroom. This week I returned to Dupont Plumbing and bought an American Standard Cadet Pro for our second bathroom. Throughout the entire process, Dupont's staff were both patient and knowledgeable. The whole experience was much better than a big box store both in terms of the staff's product knowledge and their suggestions on how to accommodate the unusual configuration of pipes in my bathroom.

I liked that Eugene was easy to get in touch with, he was polite and he showed up when he said he would. I appreciated that Eugene took his boots off at the front door and he wore a mask throughout the 1 hour installation process. Like many new dishwashers, my new Whirpool dishwasher didn't come with a bracket to hold the hose in the proper position under the kitchen sink. This last step in the installation process is important as it prevents sewer like odours from entering your dishwasher. It was unfortunate that Eugene didn't have a spare bracket that day. But all is well that ends well. I am happy to say that Eugene returned the following day and affixed the hose to the cabinet with a zip tie and a newly installed screw. Thank you Eugene!

Gary and his colleague arrived at our home on time and did a super job. They were friendly and took the time to explain a problem we have with our eaves-trough.

This was our third time using Nanette's services. We hired her to get some advice on renovating our kitchen and our attic. As usual, Nanette gave us some great suggestions such as designing our kitchen now and then waiting for Ikea's bi-annual kitchen sale to make the actual purchases make Nanette's advice worth her weight in gold!

This job involved removing old hardwood flooring and carpeting, installing 500 square feet of new prefinished hardwood flooring and lastly, installing baseboards and quarter-round. Mclaughlin Flooring was recommended to us by a retailer that sells pre-finished hardwood flooring. Mclaughlin's quote was reasonable. They started the job when they said they would and finished when they said they would. Rick, was a pleasure to deal with. He listened to (and resolved) my concerns regarding leveling out the sub-floor prior to the installation. Rick came by after the job was finished to make sure any concerns were addressed. We are thrilled with our new floors!!

Our real estate agent recommended Ken. We have used his services three times: once to inspect a new roofing job, once to get an opinion about the support beams in our basement, and once about a potential moisture problem in the attic. We have found Ken to be very thorough and professional.

I was very disappointed with this contractor. Although soft spoken before being hired, he yelled at me on two subsequent occasions because he was not earning enough money on this fixed price job. Part of the reason the job took longer than expected was that he and his helper made several mistakes which required correcting. Although this contactor was paid in full, he stomped off the job before completing the tasks that were agreed to, leaving me with a half painted bathroom, and primed (but not painted) interior doors. Other annoying leftovers: carpet glue left on my masonry, a gate door that only opens from the inside and not the outside, paint stains left on my laundry tub etc. On the positive side, this contractor always answered phone calls and arrived when he said he would.

We had lots of questions (furniture placement, closet door design, storage solutions) for Kathy and she had great suggestions. Kathy was a pleasure to deal with -a true professional! We would definitely recommend Kathy to anyone who is looking for ideas.

We purchased our prefinished hardwood floor at AMCAN. They matched a lower price offered by another flooring company They were able to obtain the flooring in a very timely fashion. They were pleasant and helpful. The only issue was that they don't deliver(this is because installers normally pick up the flooring). Also, please note that AMCAN doesn't install floors.

Cityview Roofing removed 3 layers of old shingles and put down new shingles. After the job was complete, I asked them to return and add a small piece of aluminum siding (this was not part of the contract) and they did a great job for no additional charge. We found Cityview to be polite and professional. The only thing they didn't do (and we didn't know enough about roofing to ask) was install an ice shield under the shingles. Nonetheless, our home inspector said the job was "average to above average."

Five years ago when we bought our house, our home inspector told us we needed some tuck pointing. I finally got around to getting a quote. What a happy surprise to hear from Mr. Wilkens that we didn't need any tuckpointing! He could have made some money off us but didn't. Wow, I was impressed!