Nisha from Markham

When a washer breaks down on a Sunday and you have tons of kids laundry to wash, you have no choice but to call around the best of Homestays list and hope that a kind and competent repair person responds soon enough to make the trek at very short notice. That is what happened in this case. Not only was he kind enough to answer the phone he promptly gave a very reasonable time frame the same day when he would come in to fix it. He stated his costs up front so they were no big surprises and most importantly when he came as scheduled, he asked the right questions, deduced the problem and made the fix all within the hour! I truly appreciate his professionalism, knowledge, quick response to the original call and the speed with which he showed up that SAME day, the way in which he let me know what the problem and how he explained I should use the machine from now on to prevent this from happening again. It was a very very satisfactory interaction and I will be sure to reach out to Alpha appliance should we have any other issues. Thank you again! Thank you so much for saving my day and my week!

This review is waaay overdue (Sorry Tender Touch!) but we want to share our wonderful experience with Maria, Jason and their crew that moved us from Toronto to New York City in Feb 2012. Not only were the moving crew on time, but the packing process was carried out very professionally and meticulously. Maria was always available on email and on the phone and even when there were additional checks at the border, they did all they can to keep to the agreed timelines, even if it meant communicating with us at 11pm through midnight to ask for the additional documentation we needed to provide! I don't think there would be very many movers who would show that level of commitment anywhere in the world, working through the night, beyond the call of duty. They helped us set up so professionally over in New York and when they left, we felt a little homesick for the Canadian warmth (!) they took with them. We would use them again any day for any moves we do in the future - cross border or within Ontario. Thank you guys for everything.