I bought a sofa set from Sodhi furniture. Horrible customer service, will never buy again from them. Received delivery and on opening found defective unit. On calling them they told me that their technical folk will come to inspect and then they will tell me next steps. 3 days after delivery they scheduled appointment for their technical person to come and later called on appointment date that it is cancelled because their guy problems. When i asked then when can I expect next appointment to be scheduled, they refused to give me any time line and hung up phone on me saying they will call me when they will know. I have never come across such a horrible customer service. They do business like they are working in some third world country with very poor standard. Never ever buy from them.
- Approximate cost of services:
- $2,000.00