Reviews

0/10

Don't trust them! Sales guy was very sweet/nice, guess that's how they get you to buy. You think you are getting a deal, but your not. Don't get them to install. Guy who comes to measure tells you you need all these things, waste of money. Just a way to make more money off of you. Lots of extras they try and get you on. Called head office several times for so many issues. Their installers finished when it was dark, too bad for me that I paid them the balance when they left. Realize the next day, the stain on the nosing was not done properly, did not darken like the installer said. Also they decided to empty their air compressor on my front step, leaving a yellow oil stain. Tried calling head office, never called me back. WORST customer service ever. They guy who measures is not the guys who installs so what you discuss with the guy who measures, never gets relayed to the installers!! GO ELSEWHERE!!!!!

Approximate cost of services:
$10,000.00
3 of 3 people found this review helpful.
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10/10

Dave's Duct Cleaning was great. They were friendly, efficient. Guys were in and out. Took pictures, showed me before and after pictures. I was sent an email asking me for feed back, I responded and right away Dave called me to personally discuss my experience and see if there were any concerns. I even mentioned that I think I need another cleaning since my renovations continued after the ducts were cleaned and instead of saying no problem, he said it was probably not necessary but once I settled into the house, in a couple of months, if I notice a lot of dust, give him a call and we can take it from there. I thought that was honest of him since I would think most companies out there would say yes we need to come back in and clean just to get more money out of me!

Approximate cost of services:
$400.00
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Company Response

Hi Lisa - Thanks for the positive feedback! Communication and consumer education is important to us. We will always operate in the best interest of our customers and treat others in the manner we wish to be treated. We appreciate your karma and should you require any additional support, please don't hesitate to reconnect. With your review of our service today, we've added another $10 to our fundraising efforts for victims of Typhoon Haiyan. Thanks! Dave's Duct Cleaning (www.davesducts.com)