Purchased my couch from leons about two years ago. When it arrived I had to drive one piece back due to the bottom being too bent toattach to the other peices. They gave me $50 off. Two days later the support in the recliner broke in half. I called again, they said it sounds like my problem, they would have to send out a technician to see if they could ccover it. One month later the tech came out and said it wasn't my fault. Another month later they replaced the piece. About three months later the recliner pull cord ripped out of the couch. They wouldn't cover it. Shortly after that the leather in a seat cushion split. Now I must wait four months for a new seat for my couch. This piece of furniture was not cheap. They get frustrated with me on the phone like this is a normal thing and I'm lucky it has lasted a full two years. Heads up.
- Approximate cost of services:
- $3,000.00