I chose Asbuilt to install a new air conditioner in my home. The customer service was great and the technicians were really friendly but the quality of work was really poor. The original evaporator to be installed was too large for my furnace, so we had to wait until a new one arrived that was smaller. Also feel that the cooling efficiency was reduced because of this issue. This should have been thought out and/or measured before the installation date. I told the technicians I wanted to install the mounting brackets outside instead of the unit being on the ground. I couldn’t believe that they had installed the mounting brackets on the brick and not the foundation. After the A/C installation was done, I inspected their work. One bracket was loose and the anchor was coming out of the brick and the other bracket wasn’t even flush with the wall. The silicone job for the pipes going into the home wasn’t sealed properly and had holes in several sections. The whole A/C unit started drooping really bad after a few months and had to hold it up by adding wood underneath. I lived with the droopy A/C unit for 2 years until I had time to repair it properly myself. During my 2 day repair, I also found pieces of wood wedged in the bracket anchors to try to hold the brackets in place, I was discussed after I seen that. It felt like those guys were installing an air conditioner for the first time, I couldn’t believe it. I don’t think it takes two guys 8 hours to install an air conditioner? I didn’t bother calling them back just encase more installation damage was done. Now that everything is installed properly, I could actually hear my TV from all the reduced vibration due to mounting it on the foundation this time and not the brick? I would not recommend this company to anybody!
- Approximate cost of services:
- $5,000.00