Josie Klein from Toronto

Max was reliable and professional. He fixed a faulty furnace installation and also recommended venting the furnace outside (not sure why this was never done before) to improve air circulation and cut down on a condensation problem we had in the house. Sure enough, we saw a difference within days. We appreciate his expertise and will use him for all our future heating and cooling needs.

I was referred to Toronto Appliance Service by Jenn Air (the manufacturer of my stove). Making an appointment with them required multiple phone calls, and diagnosing my stove required multiple visits (all of which I paid for). At the end of the day, I paid $300 to be told that one of my burners was leaking gas and that the part required to fix it was discontinued. Besides the fact that is was dangerous for me to operate the stove with a leaky burner for weeks (between their first visit and their third visit), I ended up paying $300 to have a burner disconnection and no longer in use. I complained but made no progress with management at TAS. Save your time and money and use another appliance repair company.

Toronto Home Comfort are unprofessional and unreliable. We purchased a $5200 furnace (including installation) and it was completely rusted out 2 years later. We were told that although the parts were under warranty, the labor would be over $1000 to fix. After multiple unreturned phone calls trying to set up a visit, we finally called another company, who confirmed what we had suspected: the parts were rusted due to faulty installation (he also found multiple other issues with the installation as well). We have given up trying to contact Toronto Home Comfort to get our money back. What a waste (of time and money)!