Aaron from Etobicoke

I wish I could find other home service providers that are as professional, courteous and friendly as A1 Quality Chimney. I had the pleasure of having Jeff, A1’s dedicated gas fireplace specialist visit my home to sweep out and repair my gas fireplace that had not worked since I moved into my house over two years ago. He was able to come on a Saturday morning, which was the only time that was convenient for me. Previously, two other home service professionals could not figure out the problem. In a matter of 15 minutes, Jeff diagnosed the problem. He then did a thorough cleaning of the fireplace. The required part to complete the repair was ordered and Jeff was back the following Saturday to install it. Finally I have a working gas fireplace! Jeff’s level of professionalism far exceeds most other service people that have done work in my home. Everything was put back in its proper place and not a speck of dirt was left behind. I must give a special mention to Kelley, A1’s friendly customer service rep. On the day of my appointment, Toronto received a HUGE helping of snow, and Kelley called me at home to let me know that Jeff would be running behind. Most other home services providers are late on a sunny and clear day with no phone call whatsoever, so this was VERY impressive. Thanks A1 Quality Chimney, and I will certainly recommend your company with confidence any time I hear that friends or family may require chimney and fireplace services.