In the past, I have used ABC Appliance among a few other services. From now on, though, I'm calling them for help first and they didn't even fix my dishwasher. Here's the story: Christmas: my dishwasher stopped working. Monday morning: a call to the manufacturer suggested there was a leak. ABC came out a few days later and confirmed the leak. The repairman inferred that, after 16 years of reliable service, it might be time for a new dishwasher. The repair was going to be a fairly pricey (but, still far from the cost of a new appliance). A family crisis got in the way of dishwasher shopping. Fixing it appeared easier. ABC came out, spent a long time replacing the part and it turned out that an even MORE expensive part is also broken. At that point, it appeared I had to purchase a new dishwasher AND pay for the first pricey part (ABC kindly was willing to drop the labor cost). They just told me, however, that they will pull the part and charge me only for the original, already paid-for, diagnostic visit. That's service plus caring for the customer plus integrity.
- Approximate cost of services:
- $110.00