What should have been a one day job turned into a longer protracted event. We did some renovations on our basement and were recommended to go to Allan Rugs for new carpet. The in store service was very good and the salespeople were very nice man and well intentioned. However, the workmanship was less than average as our carpet installation had many open spaces between the baseboard and the carpet, visible seams where they needed to join the carpet, staples exposed, and in a number of spots we had very visible glue stains. To top if off, while installing the carpet and after installation, the installers were walking on our new carpet with their workboots on, going in and out of the house without taking them off or putting on plastic shoecovers. We also ended up with a large glue stain on the drvieway at the side of our house from an inadvertent spill which is there to this day. They were quick to recoginize the issues and I was pleased with that, and they truly treid to rectify then. However , in the end, we were less than pleased with the aesthetics of the job. Lesson here is that if you want a more pristine job then if our experience was not an exception, I would recommend you go elsewhere.
- Approximate cost of services:
- $2,600.00