Reviews

10/10

We can’t say enough how impressed we were with Angel’s moving crew Nick, Adrian, Ricardo and Chris. From the moment they arrived, they had a positive can-do attitude, and problem solved every challenge our location and furniture posed. For example, the street parking on our narrow downtown Toronto one way street made it nearly impossible to load the truck efficiently. The crew didn’t stress us out or bother us with this challenge — they creatively solved it by very skillfully backing down the street (which is not what we would have thought of!), and parked in such a considerate manner that our neighbours could still easily drive down the street. They were extremely efficient, completing the entire move in the 9.5 hours you’d estimated. They were professional, polite and cheerful even as they faced three flights of turning stairs at our new home. They took care to place everything in the right room. We’ve unpacked and nothing is broken. From the front office responsive service at the very beginning, to the excellent moving crew at the end, we will recommend Angel Movers unreservedly. Thank you for making this such a smooth, stress-free and efficient experience!

Approximate cost of services:
$2,400.00
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Company Response

Hi Cabbagetowner!!! We always say that great customers make for light work and you are living proof of that! Everyone who worked with you before, and during your move agreed you are a fantastic person, and it was our pleasure, and honor, to be of service to you. Please continue to be happy ... and well! Thank you!

10/10

Encore lives up to its name. I recently hired Encore for the 4th time, to paint bold colours (emerald green, raspberry) in my old Victorian. The whole experience was so efficient. Jon had an estimate for me the same day he came. They sent 3 painters for a 3 room job and they did it all in 10 hours, prep, repair, prime, paint and furniture moved back. The project wasn't easy with such bold colours in an old house with uneven walls, but they finished with a high degree of skill and quality. Reasonably priced, hard working, and high quality work!

Approximate cost of services:
$1,200.00
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Company Response

Thank you for the review! Pleasure working with you again! Love the colours you picked with the piano room!

0/10

Every major rainfall brought water into our cellar, so we contacted [name removed - ed]s Peerless Construction Group upon referral by a friend. We signed a contract with Peerless for installation of weeping tile and membrane on our exterior wall, and made an appointment for work to start on a Friday. Wayne sent his crew on Thursday instead, claiming it was going to rain the next day and wanted to start right away. Despite the inconvenience to ourselves and our neighbours (whom we share a driveway with), we were unfailingly polite and accommodating of the surprise timing. That was a minor annoyance, but the worse was yet to come. The crew began excavation and found that our wall had no footing (common in 80+ year old houses in Toronto). Although they claim to have "over 50 years of experience," Wayne called me to say he was pulling out of the job because they have "never seen anything like this before," and that his crew would be "out of there." We accepted his explanation that he couldn't do the work without a footing, but made it clear that he had to fill in the hole, which we would pay $500 for his crew to do. When we got home from work that evening, the 3-foot deep hole was still there, a huge pile of dirt was sitting in the middle of our driveway, and asphalt was everywhere. Peerless just packed up and left. Worse yet, there was heavy rainfall and now we had a huge cavity full of rainwater against our foundation. What had begun as a small leak in the basement became a flood because of Peerless' recklessness and disregard for their work and customers. We called Wayne immediately to ask his crew to come out and fill the hole as soon as possible. Instead of apologizing or offering an explanation, he became belligerent, insulting and sarcastic. In the end, we filled the hole ourselves, and are now working with another company to waterproof our basement. But don't take my word for it. Check out how Peerless and Wayne Gould does business: http://whocallsme.com/Phone-Number.aspx/4162010704

Approximate cost of services:
$1,500.00
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