ML from Dundas

I chose Convertible Air from three potential companies based on how they compared price-wise as well as their thoroughness and enthusiasm during the quotation process (Chris did a great job). Once I accepted their proposal, they were quick to setup an installation date. A few comments on the installation: - Installers were very courteous and professional. They covered floors and carpet steps before starting work, etc. - They worked steadily and efficiently and kept me updated on their progress through the day, getting approval for specific items when required. - They answered all my questions. - The quality of their work was high. - Everything worked on start-up. - They fully explained the operation of both the furnace and the hot water heater. - They explained the furnace rebate process and next steps. - They explained the Registered Limited Warranty process for the furnace and provided me with the required documentation. - They removed the old furnace and old HWH and provided me the necessary paperwork to fill out that they needed to return the old rented HWH to Reliance Home Energy. - A fully executed receipt was provided when I provided the 4 monthly cheques. - They cleaned up their job site. In other words, I am very pleased with my experience with Convertible Air.