HappyGalToronto

Muhammad saved us from a terrible situation. Over the summer, we discovered bed bugs in my senior father's bedroom. I chose PSS because of the glowing reviews on HomeStars. The reviews were spot on - Muhammad was prompt, professional, and very effective. When I called him, he came by the house the next day. The inspection revealed a major infestation that had spread to other rooms in the house. What he showed me was awful. I had a lot of questions and Muhammad answered every single one of them - as an entomologist and an experienced beg bug specialist, he knew what he was dealing with. He told me right from the beginning that the work would be costly, but it was worth every penny. We had to prepare the house for the work by decluttering (getting rid of a lot of junk and furniture we had no need for) and washing all clothing, bedding, and towels (this took me a few weeks). The infestation was so bad my parents had to move out of their home while Muhammad did the work. Once we set a date for the work, I met him at the house the first day and then in the subsequent days, he would text me to let me know when he arrived at the house (usually around 9 am) and also when he left (at around 8 pm). He did all the work himself (to ensure it was done right) and it took him three days. He moved the furniture and mattresses to do the work, and also covered the box springs with special mattress covers (this was an extra cost, but again, worth every penny) and installed interceptors (part of his services). He then came to the house once a week for three weeks to check the rooms (wall outlets, mattresses, sofas, baseboards) and bed bug interceptors he had placed on the legs of the infested furniture. Happily, the bed bugs were gone! What I appreciated the most about Muhammad was the fact that he took the time to explain everything to us, his contract was very clear, he was upfront with his costs, he gave us a lot of advice, he was honest, and most importantly he did an amazing job. Honestly, I wouldnt waste my time with anyone else. Imagine, a two year+ major infestation gone in three days. Highly, highly recommended.

Markae designed and installed hardware for an office, walk-in closet, and two bedroom closets. We are very happy with the results. The process from quote to final installation was very easy and very quick. We had the office and the walk-in closet done about a year ago and decided to complete two bedroom closets about a month ago. The office and walk-in took two days and the bedroom closets were done in a day. This is a family-run business and Marty, Kaylie, and Michael were all very helpful and very professional, as were their installers. Marty knows closets! He made design and colour recommendations that were much better than mine and, thankfully, I listened to him. Kaylie was very helpful with my requests for a few changes and with responding to my emails quickly. After our first project, we noticed a bit of damage in one of the drawers in the walk-in closet. Michael came immediately after the installation and had it replaced. The installers were very neat and tidy and left nothing behind except what they installed. Overall, I great experience. I will definitely be calling on Markae for any future work.

We consider ourselves very fortunate to have worked with Dragan and his team at Ivic Construction (Goran, Alain, Jorge and Erik). We really could not have asked for a better contractor. We were referred to him from friends who had hired him to complete a large renovation in their home. We were very focused on getting the right contractor as we were gutting our house and putting a 400 square foot addition on the second floor. We were so impressed, not only with the work his team did on our friend’s home, but with the way in which our friend told us he handled any issues that came up. After getting quotes from two other contractors, we decided to go with Dragan. The difference in the cost he quoted us was just a tiny bit higher, but he also was not charging for things like extra pot lights. What we most appreciated about Dragan was that he was attentive, flexible, and did everything in his power to make sure we were happy with our home. For instance, we had to change our start date, which he kindly accommodated (which I know is challenging for contractors especially when weather plays a factor). We also requested that we meet every two weeks at the house to go through the work and discuss any upcoming concerns. He gladly did so and was also very flexible in meeting with us when it was convenient for us. Once we moved in, there was an incident one evening with a leak in the washroom (which was not a leak, but an accident caused by water splashing out of the tub and onto the floor). Dragan was on holiday when it happened, and we called him in a panic. He immediately responded and one of his crew members came to the house early the next morning to take a look. We also had some issues with the way our tiles were installed – Dragan did not stop providing solutions until we were fully satisfied. He also sent his crew to our home after the reno to help deal with some cracks we noticed in our beams (at no extra charge). And, most importantly, we were told the reno would take about 9 months and 9 months later, our home was ready. I know that if I were to call Dragan with an issue even now, 1.5 years after the reno, he would respond. Overall, we love our home and are so glad that we chose Ivic Construction for our reno, therefore, we highly recommend them.

Ray was punctual, professional, and courteous. Very easy to work with and attentive in ensuring we were fully satisfied with the product. He also has a good sense of humour and is very patient when teaching the ins and outs of the alarm keypad.