Susan from Edmonton

We noticed our house was getting cooler as morning went on. When I turned up furnace nothing happened. It wasn’t working at all. We called Furnace Family as our neighbour had them install a new furnace a bit ago, had told us companies name. We were given an estimated time someone should be out, which they were! Kevin was very pleasant, knowledgeable answering any questions. He explained what needed to be replaced (computer board), ran to get one coming back quickly. Finished in time frame he quoted, very efficient! We have two dogs whom he was very comfortable with as well.

The renters notified us in the evening the tub had another leak, I called first thing in the morning and Harmcor sent Robert out that very afternoon. Robert wasted no time getting to work on finding the problem. He involved us in the entire process, which my husband and myself appreciated, so we were able to see for ourselves the issue. My husband likes to get in there helping plus questioning, Robert handled it all with patience and humor. He was great!!!! Robert completed the job, testing it several times to make sure it didn't leak anymore.

I called Harmcor as we had a clogged toilet and leak in the shower/tub of a house we rent out. They sent Robert to fix our problems the next day, He was very knowledgable, explained things as he went along, very polite and friendly. There were two objects plugging the toilet, he was able to retrieve one but had a hard time with the other, as it was jammed in there good. At one point it looked as though I might have to purchase a new toilet, but he persevered, going above and beyond finally retrieving the large object. So appreciative!! Robert spotted the trouble with the shower/tub right away. He did a check/test of everything to make sure this was the only area causing the water to leak. I was confident in his work as he was thorough. Pricing was fair. I would most definitely call them again.