I was contacted by Action Windows & Doors by telephone and had them come to my home for a quote which they provided. I had specific requirements for the patio door which the salesman assured me would be met. I paid the down payment to him and had the salesman send me a picture of the finished product before he would come to install it. The door was not made the way I had asked it to be made. I asked him to either send me the down payment back or to provide me with a door with the right specifications. He refused both options and told me if I wanted the door (the one already made and NOT to my specifications),to send him the remaining balance owing. I refused and contacted a lawyer who sent a letter to Action Windows requesting my money back. There was no response to that letter. I and my lawyer have tried to telephone the company on numerous occasions but no one picks up the phone there. I would not recommend this company at all to my friends/family and am quite distressed at the loss of my money.
- Approximate cost of services:
- $500.00