Lily from Thornhill

My attic floor is around 700 sft, all east side roof sheathing ply wood had black-colored mold stain and mold growing for years -- but I just found it out this winter due to ceiling leaking from ice-dam, my roof guy didn't install Ice and Water Guard when they replaced my shingles 2 years ago -- he did, however, help me find out that, most of softfits are blocked by fiberglass insulation, which is the main cause of severe attic condensation and mold growing. The roof guy replaced 3 low-profile roof vents which were blocked by snow, with high-profile "MAXIMUM" roof vents quickly, and suggested us to hire mold removal company for attic mold. I had never opened my attic hatch since I bought this house at year 2006, now I spent a few hundreds hours reading on internet about attic mold, health impact, mold removal safety, mold remedy companies and home inspectors websites... After I got myself enough education and phone-screening, I called 3 mold removal companies to come for evaluation, Ross is the 3rd one (he's the only one requested deductable evaluation fee, the other 2 provide free evaluation). The 1st company only do Dry Blast -- the honest gentleman implied me that, my attic mold is not bad enough to use Dry Blast, which is more expensive and requests insulation replacement, but he will help if I really insist. The 2nd company, who claimed that they have TENs of years experience of mold removal, verbally described me the perfect detailed procedures for my attic mold remediation, with reasonable service fee. But when I went to homestar to lookup this company -- yes, it has very nice score, but all within ONE year. When googled the owner, I couldn't find his name related to any history of mold remediation company other than his current company. Next, I read through "The Mold Guy" website, Ross's blog articles, homestar reviews of them. Honestly, I don't totally trust homestar reviews -- but one thing could be true, that is, Lucas is trustable "quality control" in job site. From their new website, I could see the owner, Ross, is making best endeavor with greatest passion and joy, for his "mold business", for customers satisfation. I decided to give it a try. Kay setup my mold remediation on April 09 -- a sunny day, I was happy, thanks to Kay. Lucas, with another 2 gentleman (Field and Allan) showed up on time and completed the job after 2.5 hours. Today, after 4 days of mold remediation, we went up to our attic, the roof sheathing ply wood looks so fresh and clean, looks much better than the condition in "After" photos. Ross's team had done the terrific job! I only give out 9.9 instead of 10.0, is because, I wish they had cleaner Hepa-Filter in their Air Scrubber :)