Received bios update from Dell causing a known issue blacking out the screen. All internet fixes on forums did not work, brought into local shop told me I need a new motherboard even after I told them what the likely issue was. Took me for $40 diagnose fee. Went to PCnix Kareen was patient and took the time to go through the process on the phone. Brought it in fixed within 24 hours which was the fix I read about which required opening it up and discharging the battery etc. Great team, honest and knowledgeable.
- Approximate cost of services:
- $95.00