Kitchen rennovation and book shelves
We quickly made our decisions on what we wanted for the kitchen and bookshelves - our builder says he uses Laurysen Kitchens - so that we could have them installed before the end of June. The builder said they may come one week early but they came the second week on July. The doors for beneath the sink were missing. The truck driver dropped them off in August after he found them. The shelves came 12 inches instead of 21 inches. The replacement shelves came with purple marker coming through the paint. I asked for these to be retuned before Thanksgiving and the company said they were on the truck to be delivered before but showed up a week late. As for paint, I was told by the installers that Laurysen Kitchens usually sends matching paint but none arrived. They had to use the color matching at BM because the color did not match the BM# I gave. Then the book shelves had a fixed shelf that was so high there was not room on the top shelf for books and looks totally out of proportion. We are going to have to rip these apart. The whole experience was very disappointing.
- Approximate cost of services:
- $22,000.00
- Company Response
We apologize that our work did not meet your needs, Alisha. We feel we have fulfilled what we were contracted to provide, and hope that you enjoy your kitchen for many years to come. - Giuseppe