Eric D'Souza from Toronto

We needed emergency servicing for our air conditioner (which of course happened Friday evening of a long weekend). Tempasure got back to me within an hour, and scheduled a technician to come by the next morning. The technician was super efficient, had the problem fixed within a few minutes. They were also really polite and professional. It reminded me of all the reasons we went with Tempasure in the first place. I should add, we hadn't scheduled a maintenance call for few years due to vacations and other reasons, which allowed the build-up in the condensate tubing (which the technician cleared). So probably there are good reasons for regular maintenance :)

Our 17 year old shower was definitely looking its age. After David finished his magic, I can't believe it's the same shower, it looks brand new! David regrouted the shower tiles, cleaned up the whole shower including the under the drain. He even cleaned up the tiles in rest of the bathroom. The whole experience with the company was really amazing. I requested a quote from their website, and received a reply that same day. I actually sent quotes to 3 companies, all roughly the same price range, but from their quote you could tell they had actually looked at the pics. They even noticed the door sweep was cracked and needed replacing! We booked a date for David to come by, we were okay waiting so it was about 6 weeks out. The day of the appt David was here promptly at the time arranged, and got straight to work, and worked straight through until he was done. Given the work he did, I can't believe how little dust there was. I mean, we did get the grout replaced so I was expecting some, but it was far less dusty than i was thinking. Originally, fI had googled about how to do-it-yourself, and i'm so glad I called in the professionals. It's definitely worth the extra cost. I would highly recommend Shower Restoration of Toronto (just be careful when googling, there's lots of very similar sounding companies)

We had a broken branch about 20 feet long, stuck in our 100 year old tree, about 40 feet up. The crew (two folks) arrived, wearing masks and standing back after knocking on the door. The two of them had a look to size up the job, provided a quote on the spot, I agreed to it, and they got started immediately. The crew had appropriate safety gear. The longest part was tossing the lead line into the right place so they could climb up; but once they got that (after about 10 minutes), i was amazed at how quickly things went. The one guy climbed up, secured himself, then tied another rope to the broken branch. He cut the dead V that was holding the branch stuck, and then lowered it to the other guy on the ground. They had to work the branch around the phone and cable wires in the backyard. Then he cleaned up some other smaller deadwood while he was up there and came back down. Definitely not their first rodeo :) The two of them then cleaned up the smaller twigs and branches that had fallen during their work, and took it all back to their truck. The 20ft branch was sucked into the wood chipper. The crew was extremely courteous and professional, and they looked to enjoy their work, and also looked like they really cared about trees. All in all, i was thoroughly impressed. I would definitely hire them again if we need any tree work.

We had planned to replace our a/c and furnace in spring, but then with covid we were hesitant about having people in our house. Our furnace blower continued to act up over the summer so we finally decided to replace both in September (also covid numbers were at a lower point now). We chose Tempasure based on their high review ratings, and I'm glad we did. Our main criteria were getting a good a/c and furnace, and great service post-installation (lowest cost was not a factor). We were looking for a medium-sized company (small enough to get good customer service, but not too small where they can't handle peaks), and a company that had been around long enough to establish a reputation but not too long that there were just living on the reputation. So we ended contacting Tempasure. I got an immediate text response from Len, and the next day he came by in person for a site visit. The following day he sent quotes with a couple options (although for us it was just a choice between variable speed and multispeed furnaces), we confirmed on-line on Thursday, and had the installation appointment booked for Tuesday! It all happened rather quickly. We also decided to go with a tankless water heater (we were planning on replacing our tank in a couple years, but just decided to do all three things at once). And also upgraded our thermostat to an Ecobee, ordered from Amazon to get next day delivery so the crew could install. In the meantime read up on rebates, and realized that we needed a pre- and post-install visit from the rebate folks. Len has his recommended energy rebate advisor company ('energuy') that he connected us with, and they were able to send someone on Friday to do the pre-install visit. The energuy tech was very good and courteous, but that's a separate review :). It did bode well that Len recommended good 3rd parties, especially as it's his reputation on the line too. So on Tuesday everything went off perfectly choreographed. The delivery guy dropped off the new a/c, furnace and tankless hot water heater around 8:30am. The install crew showed up on schedule at 10am and got right into it. The old stuff was removed, just in time for another guy to come by with his truck to pick up. The crew were very professional and polite, and just focused on getting the job done. They also wore masks the whole time in the house (and good masks too, not cheap ones that fall off your nose). Also, and this may sound silly, or maybe just our poor experience with a large company that rhymes with nevercare, we appreciated that they didn't ask to use our washroom. It was a full day to do the install, the crew have very long days. But they got it all done by 8pm, including clean up. Overall very very impressed by the installation. The a/c and furnace itself are sooo much better than our old entry-level stuff, just as Len said it would be. (which to be honest i thought at first was more sales talk from Len, but it actually is much better). The new furnace looks Tesla-inspired in the design, and our humidifier (which is still our original one) looks rather tired by comparison. We are building a gym in the basement with everything exposed so the look was important to us. So far it's just the install (obviously we haven't had to call for service yet), but I'm glad we chose to go with Tempasure.

We have Gardens in the City at our place 3x a year, to keep it looking clean and tidy. They do a great job of weeding and pruning, but also with the overall clean up.