Reviews

10/10

Had a leak in the main floor shower for over a year. Called Knight Plumbing in the evening, and they sent out a technician the next morning. Jay arrived at 8am sharp, with a very professional attitude. Jay took the time to explain everything in detail, then went straight to work. Jay found out that there is no broken pipe, then identified the culprit of the leak to be the seals around the shower. Jay fixed the issue, and gave lots of recommendations. Sure i could have done all this myself, but Jay's professional recommendations puts my worrying mind at ease. I will definitely call in the future, and recommend Knight Plumbing to anyone in need of their services. Knight has the highest star rating on HomeStars.com, and it shows. Thank you. Sincerely, Zeshaan Adatia

Approximate cost of services:
$305.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

Thank you very much for your review. We appreciate your feedback on your recent Service visit and for choosing Knight for your repairs. I have passed your comments on to Jay and also shared them with our entire Service Team. Please call us anytime we can be of assistance. Thanks again and hope you have a fantastic day. Best Regards. Mark Coffin. Service manager.

10/10

Had electrical issues for a long time, Dale came over wearing shoe covers. He made sure i knew everything that was being done and how to prevent it from happening again. The wires were old and being overloaded by heaters which caused them to burn and melt. I only know all this because Dale took the time to explain everything, and i believe that is why people call professionals. I want peace of mind knowing it was done right and i know enough to prevent it. Thank you Dale Sincerely, Zee

Approximate cost of services:
$400.00
What could this company do to improve their services?
Any advice to offer fellow homeowners facing a similar project?
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Company Response

It is part of our service guarantee to come to your home in uniform and treat your things with care and respect. Part of that are our fashionable little booties. Thank-you Zee for taking the time to let us know how our electricians are doing out there.

10/10

I lost the power in half my basement, its a house in hidden valley. Called Rockwood and booked an appointment. From the first contact they were very professional and helpful in explaining the issue.

Approximate cost of services:
$350.00
What could this company do to improve their services?
I cant think of anything, Rockwood is clearly number one, the reviews reflect that.
Any advice to offer fellow homeowners facing a similar project?
Call Rockwood...... Duh
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Company Response

We appreciate the feedback Zeshaan. I will make sure we pass this on to Davin, He will be happy to know that you were satisfied with work completed in your basement.