Reviews

4/10

I contacted Home Stars and I got a call from this company (as far as I remember I was contacting companies with 98-99% reviews, so I do not know where did they get my phone number). The job was not done professionally because they did not use window squeegees (as they advertise on their pictures here) so we had a lot of leaks after that and some windows were missed because they did not use ladder but just an extension metal stick. The positive side- they did the job second time much better, price was reasonable and communication was excellent. But I would not hire them again, sorry.

Approximate cost of services:
$300.00
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Company Response

Hi Svitlana, thanks for your feedback. As mentioned, the one missed window was unable to be squeegeed due to the iron bars blocking the glass - this would be the case with or without the use of a ladder. The window 'leaks' mentioned relate to a broken thermal seal creating condensation on the inside of the window - unfortunately the only way to remove it is to replace the window. If it was possible for us to fix this, we would! The remainder of the windows were washed and squeegeed. Nonetheless, thanks for highlighting the price & communication :)