We booked Multicity for our relocation from NYC to Toronto on Dec 21st, 2013. Our booking was confirmed and security deposit was charged. Their dispatcher called us the night before the move to say he won't be able to move us. Due to the short notice, we were unable to find alternative movers, so we booked a U-Haul and drove the truck. We lost over $200 when we canceled our flights in order to drive the truck. Now Multicity is refusing to even return our security deposit!
- Approximate cost of services:
- $150.00
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